No Hassle Returns
Returns on standard products (1 week delivery items) will gladly be accepted with an RMA number issued by us. Returns must be shipped in original cartons via the best possible carrier, freight prepaid (restocking fee may apply).
If an item should arrive damaged, mark the bill of lading as damaged, do not sign, and refuse shipment. Please contact us immediately. All claims for loss or damage must be filed with the common carrier used for shipment. For damaged shipments involving UPS, please retain original packaging and notify us immediately for a RMA number. We will promptly contact UPS and arrange for damage inspection at your location. UPS will return shipments to us after inspection is complete.
5-Year Warranty on High Quality Products
Our product warranties display our employees' strong workmanship and commitment to customer satisfaction after initial purchase. Our warranties are limited to repair or replacement of original products/services purchased.
- HID Interior Signs
- Acrylic Signage
- HIP Signage System
- ADA Compliant Signage
- Exterior Post and Panel Systems
- Perma-Banner Systems
- Channel Letters
- SGuard Essential Wellness Shields
All products are shipped F.O.B. Erie, PA, via UPS (weight & size permitting) or motor freight unless otherwise requested, directly to you or the location of your choice. Open and inspect all packages for damage prior to accepting delivery; if accepting a damaged package be sure to note damage on BOL. All shipping charges are prepaid or charged to Open Accounts and are subject to additional fees for special requirements, including but not limited to residential delivery and lift gate equipped trucks. Please note you may choose to set up your own shipping using a carrier of your choice.
Your sign structure was top notch and we’ll use you again.
This is our first time buying from you guys and we really like the quality of the material and the informative sign descriptions you guys have.
Great Job. I had absolutely no complaints. Very accomodating to our signage needs.
Bill has been very helpful, informative, and prompt in his responses. I will use Howard Industries again and recommend them to my associates.
I'm very happy and appreciative for helping me out on this project. Everything came out as discussed and expected, including the fast turnaround which was crucial. I plan on giving you a call in the future with other projects.
We are reducing the amount of in house fabrication we perform. As a result we are aligning ourselves with quality wholesale manufacturers. Howard Industries will definitely be our go to trade partner for post and panel signage.
I just wanted to thank you and your team for the quick turnaround on the Seal redo. You guys rock!! Very much appreciated, client will be stoked!
Never got a chance to say thank you for the recent replacements for the nursing building and the lenses and caps. I appreciate it. You guys have the best customer service and I really value you folks when it comes to response and help.
I think the signs look great. The guys did a nice job.
It was a pleasure to work with you and your team. Your product and service were superb.