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Howard Industries occupies over 50,000 square feet of technologically advanced, office/production in Sterrettania Business Park. Here, the seasoned staff designs and manufactures both standard and custom designed modular signage systems. The manufactured product mix includes a variety of extruded aluminum signs and the company’s most recent innovation, the DeSign Stone Component Sign System. DeSign Stone has steadily grown in popularity as well as market share, necessitating our recent 13,000-square-foot expansion of the production facility. Our goal is to work closely with the retail sign market to provide them with the highest level of product quality and effective customer service covering many bases including architectural signage, illuminated signs, extruded aluminum signs, our custom DeSign Stone and so much more. We stand behind the integrity of our product, our people, and our service. Give us a call. Let us show you how our dedication to quality can be a value added benefit for you and your customers. Let us become your trusted sign manufacturer. Attaining Service Excellence For Our CustomersDetermined to provide the most dependable and comprehensive service in the industry, we are dedicated to continually exceeding the requirements of our customers. Our "Support System" has the goal of satisfaction beyond comparison. Its services are intended to help our customers by making the selling of Architectural Signage easy, dependable and cost effective. These service offerings easily guide our customers from the initial contact, through quoting, designing, technical drawings, fabricating and manufacturing, to shipping, so that your project arrives correctly and when you need it. "Quick Quotes"With combined experience of over 30 years, our sales staff is well versed in today's sign requirements and applications, and can provide you with a detailed printed quotation on your sign project, most in one hour or less. Please call or fax your project requirements to any sales person for a prompt response. Free Technical DrawingsWe provide computer-generated technical drawings for quotes or projects free of charge! Simply ask your salesperson and drawings will be provided as quickly as our quote service. Free Design ServicesWith the aid of our technical staff, your salesperson can help you to design your sign or complete signage project using or combining our architectural signage systems and components. Unequalled DeliveryThe proud hallmark of our business tradition, our production efficiency offers a delivery schedule unequalled in the sign industry and the only one put in writing.
No Hassle ReturnsReturns on standard products (1 week delivery items) will gladly be accepted with an RMA number issued by us. Returns must be shipped in original cartons via the best possible carrier, freight prepaid.
No Hassle ClaimsIf an item should arrive damaged, do not return damaged goods directly to the factory without prior approval. Please contact us immediately for an RMA number. All claims for loss or damage must be filed with the common carrier used for shipment. For damaged shipments involving UPS, please retain original packaging and notify us immediately for a RMA number. We will promptly contact UPS and arrange for damage inspection at your location. UPS will return shipments to us after inspection is complete. Quality GuaranteeOur product warranties display our employees' strong commitment to defect free materials and workmanship.
ShippingAll products are shipped F.O.B. Erie, PA, via UPS (weight & size permitting) or motor freight unless otherwise requested, directly to you or the location of your choice. All common carrier freight is shipped on a collect basis. TermsTerms to customers of established credit rating (Open Account) are Net 30 days. When no credit has been established, orders may be charged to your Visa, MasterCard, or paid by check. |
